Aftersales Service

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We offer a real 365 day service to support our customers

At RS Agri, our care to you, the customer, doesn’t stop as soon as you buy the machine. We pride ourselves on our aftersales service to our customers. With a wealth of experience, our staff are here to help you with your needs.

Whether that is how to operate the machine, order spare parts, book your machine for a service or how to maintain the machine properly, our staff are here at your disposal. With our standard office and servicing work hours being 8:00am to 5:00pm Monday through Friday, our staff are always available to help you. If you need our assistance outside these hours, an engineer is always on call, however, all work is charged at a higher rate.

Unrivaled customer support & service

We provide comprehensive service & support to all our customers. We specialise in service to diet feeders on farms throughout the UK, including diet feeders used in commercial situations – blending plants, biogas enterprises & specialist mixing plants such as those mixing horse menage surfaces.

365-day cover

Fully equipped service vehicles

Repairs or modifications for the life of your machine

Telephone advice or support always available 

Service or modification to any make of diet feeder 

500,000 new or used parts on the shelf

We have nearly every part for a RS Agri diet feeder on the shelf, ranging from a auger or gearbox to a bearing; we can supply all parts for Monday to Saturday courier or pallet delivery. Needing the parts quicker than that? All parts can be collected from us 7 days a week.

Full range of spare parts on the shelf

Quick courier or pallet delivery on most spare parts

Parts for other makes of diet feeder on the shelf

Circa 500,000 new and used parts in stock

Source most diet feeder parts for any make of machine

On-site specialist stainless steel welding

We offer on-site specialist stainless steel welding for all makes of diet feeder. We only use 316 marine grade stainless steel which has excellent corrosion resistance and is extremely hard wearing, which is ideal for diet feeders including ones used in commercial situations – blending plants, biogas enterprises & specialist mixing plants. We offer multiple stainless steel options for diet feeders, these are listed below:

Stainless steel auger edging bar

Stainless steel auger outer strip

Stainless steel auger overlay

Stainless steel lined tub wall & floor 

Need to book a service, what to order some parts or just want advice?

Please email or call 01256 850777